File a Complaint

Independent Consultation and Investigation Mechanism

Communities or individuals who believe they have been or may be adversely affected by a Grabek-financed project can submit a complaint directly to our independent accountability mechanism.

Two Complaint Resolution Phases

Complaints undergo initial eligibility review, followed by either a Consultation Phase (facilitating dialogue and dispute resolution between parties) or a Compliance Review Phase (independent investigation of operational compliance).

Office of Institutional Integrity

For allegations involving fraud, corruption, collusion, coercion, or abuse of power in our financed operations, the Office of Institutional Integrity conducts confidential investigations with whistleblower protections.

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Key Focus Areas & Deliverables

Fair Dialogue

Community Redress

Accessible in 4 official languages for indigenous groups and local residents.

Safeguard Oversight

Investigation Mandate

Independent authority to inspect project sites and audit safeguard adherence.

Confidential Portal

Whistleblower Protection

Strict confidentiality protocols protecting complainants and institutional sources.